Live Chat also offers beautifully designed applications that you and your agents can use on your laptops, tablets, and mobile devices.
That means you can chat with customers while you’re on the go, without having to log in to your Word Press dashboard.
Did you know that more than 67% users on e Commerce websites abandon their shopping carts without checking out?
Now, it’s time to sit back and watch your bot answer questions all by itself.
Whenever you’re away, your bot will continue providing friendly customer support 24/7. If your bot doesn't recognize a question, it will transfer the conversation to a live agent - seamlessly.
As you provide answers to commonly asked questions, response sets are automatically generated.
Behind the scenes, our award-winning language processor learns to match questions with the relevant keywords you have provided.
In just a few keystrokes, they can find answer they’re looking for and reply to the customer – without having to type out the full response.
Live chat has never been so easy, and never before has such a powerful live chat software been 100% Free! Of course, Pure Chat is so much more than Live Chat.
The plugin’s free version is more than powerful enough for small to medium sites, and – in our opinion – it might not be worth upgrading until you reach the point where you need more than one agent.
Before we move on, it’s worth noting we’ve covered other Word Press live chat alternatives in the past, such as Zendesk Chat.
Immediately switch to live support with the click of a button. PROGRAM SHORTCUTS FOR LIVE AGENTS Help your live agents get more done faster with chat shortcuts.